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Terms & Conditions

Terms & Conditions

In order to avoid any misunderstandings regarding reservations, the following are our terms of trading. By choosing Mad About Spit Braai as your Spit Braai Specialist, you are deemed to have accepted these Terms and Conditions.

1. Quotations

1.1. All prices are valid for one (1) month.

1.2. Prices are based on a specific number of guests, and final costs will vary depending on guest count, event timing, and menu choices.

1.3. We reserve the right to amend prices should our cost prices fluctuate beyond our reasonable control.

2. Confirmation

2.1. All bookings must be confirmed with a deposit.

2.2. The deposit and/or email confirmation will be regarded as acceptance of our Terms & Conditions.

3. Final Numbers

3.1. Confirmation of final guest numbers and dietary requirements is required at least five (5) working days prior to the event, unless otherwise agreed in writing with Mad About Spit Braai.

3.2. Should the number of guests decrease within this period, we reserve the right to charge the original quoted amount.

3.3. The final guest count may not be more than 10% lower than the initial confirmed number. If the count decreases by more than 10%, a 50% fee will be applied to the shortfall.

4. Deposit

4.1. Mad About Spit Braai requires a 50% deposit to confirm the event.

4.2. All deposits are subject to our cancellation policy.

4.3. The remaining 50% balance is due five (5) days prior to the event.

4.4. Please send proof of payment to info@madaboutspitbraai.co.za.

5. Cancellation

5.1. Cancellation charges apply for any confirmed event or part thereof where food, materials, or labour costs have already been incurred. The following charges will apply:

  • Within 60 days of the event – 25%
  • Within 30 days of the event – 50%
  • Within 10 days of the event – 100%

5.2. Any liability to subcontractors, suppliers, or other direct costs or expenses incurred on behalf of the client will also be charged to the client.

6. General

6.1. All set menus exclude labour costs.

6.2. Crockery and cutlery are not included but can be supplied on request at an additional cost.

6.3. All catering functions require a minimum of 35 guests to spit a whole lamb carcass.

6.4. Delivery fees will be quoted separately.

6.5. Our spit braai services include the spit braai machine, gas, and labour.

6.6. We carve the meat and serve it to your guests from chafing dishes.

6.7. Clearing of crockery and cutlery from tables (if hired from us) is automatically included.

7. Meat Portions

7.1. We pride ourselves on excellent service and generous portions. Please note the following:

  • 7.1.1. Lamb on the spit (450g per person) refers to “meat on the bone,” not the total plate weight — similar to ordering a 600g rack of ribs at a restaurant.
  • 7.1.2. For example, when quoting for 50 guests, we order a 22.5 kg lamb (50 people × 450g).
  • 7.1.3. If choosing the 300g per person option, please consider selecting a wider menu variety.

8. Children

8.1. Mad About Spit Braai offers discounted rates for children as follows:

  • Children under 3 years – free
  • Children aged 3 to 6 years – half price
  • Children aged 7 years and older – full price

9. Banting

9.1. If any guests are following a Banting diet, please order additional meat and Greek salad to ensure sufficient food for all attendees.

10. Third-Party Arrangements

10.1. When a function is arranged on behalf of the client by a third party, written acceptance from the client (including agreement to pay the deposit and final invoice) must be provided to Mad About Spit Braai before the booking is confirmed.

11. Catering Equipment

11.1. Should any catering or hire equipment be left behind for further use by the client, an additional fee of R320 will be charged for collection the following day.

11.2. The client is responsible for any damages to equipment while it remains in their care.

12. Instructions

12.1. The client is responsible for ensuring the accuracy of all order details and for providing Mad About Spit Braai with all necessary information within sufficient time to fulfill the booking as agreed.

13. Delivery

13.1. Any delivery or removal times stated by Mad About Spit Braai are estimates only and do not form an essential term of the contract.

13.2. Delivery and collection will be made to all reasonable areas of the venue. If access is restricted or additional time, personnel, or facilities are required, any extra costs will be charged to the client.

14. Property

14.1. Mad About Spit Braai shall not be held liable for any loss, theft, or damage to the property of the client or their guests during the event.

15. Payments

15.1. Payments must be made via EFT, and proof of payment must be emailed to info@madaboutspitbraai.co.za to secure your booking.

15.2. Cash payments must be arranged in advance with our office.

15.3. Cheques are not accepted.

15.4. Any additional costs incurred before, during, or after the event will be invoiced within seven (7) days following the event.

15.5. Credit card payments are generally not accepted; however, if payment via credit card is required, a 3.3% processing fee will apply.

16. Loss or Damage

16.1. Except in cases of negligence or willful misconduct by Mad About Spit Braai, its employees, or agents, the client is responsible for any loss or damage to hired equipment from the time of delivery until collection or return.

16.2. While we will make reasonable efforts to mitigate losses, any damage or breakages will be charged at full replacement cost.

17. Late Finishes

17.1. Events finishing after 11:00 pm will incur an additional charge of R450 per staff member. This is to ensure the safety of our staff, many of whom are young and female. We also reserve the right to charge for taxi transport at earlier times for locations where public transport is unavailable, unreliable, or unsafe.

18. Force Majeure

18.1. Mad About Spit Braai accepts no liability for failure to perform due to circumstances beyond its reasonable control.

18.2. We reserve the right to pass on any additional costs incurred from suppliers or internal operations due to unforeseen circumstances, restrictions, or requirements necessary to fulfill the contract.

19. Claims

19.1. Any claim that services were not provided in accordance with the contract must be submitted in writing within five (5) days of the event, including full details and supporting evidence.

19.2. Mad About Spit Braai’s liability (if any) shall be limited to the total amount payable by the client as stated in the confirmed quotation.

20. Allergies

20.1. Mad About Spit Braai cannot guarantee that any menu items are free from nuts, nut derivatives, or other allergens. Guests with severe allergies are advised to contact us directly to arrange alternative menu options.

21. Client Responsibility

21.1. The client is responsible for providing heating, power, and water (unless otherwise agreed). Additional charges may apply for waste disposal if not arranged prior to the event. The client must also ensure a clean and safe environment for Mad About Spit Braai staff and guests. 

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